Bought as a present and I wanted to know when delivered so that I could let the recipient know where it came from. Tracking would only update after delivery and never updated. A month later and Royal Mail still has no update on the tracking number supplied!!
I evenutally found out that the parcel had been delivered and the coffee was great.
I contacted Fountain Rock and, after a little hiccup, got responses from them. Hopefully they will use a different delivery method in future and would then get a 4 or 5* from me. Unfortunately, as delivery and contactability are both part of the buying experience I cannot give them more than 3* this time. .... I will try again in the future!